5 Tips to Turn Negative Reviews into Positive Customer Experiences

If there is anything that the modern business leader fears in this social media driven world, it’s the possibility of receiving negative reviews on social media and other relevant platforms. Quite simply, a negative review can make or break your business, especially if you’re operating solely in the digital realm. Accumulate enough negative reviews without […]

Social Listening: How to Leverage it for Your Business

Always listen first before you speak – It is something we have been taught while growing up. As individuals are trained to understand the importance of active listening and thoughtful communication, brands do not always have the strategies or tools to do so at scale. When you are running any business, it is necessary to […]

6 Common Ways a Poor Internet Connection is Costing Your Business Money

Unreliable Internet connection, unexpected and frequent outages, Internet slowdown – do any of these IT issues sound familiar? Poor Internet connection is undeniably costing your business a lot of money. It influences the perception of your company by the new clients, hinders relationships with the already existing customers and stops your employees from spreading their […]

4 Mistakes That Can Wreck Your Social Media Marketing Campaigns

Navigating the social media marketing (SMM) world isn’t as complicated as you might think. That is, if you know how, when, and what to say and do to generate the results you want out of your marketing campaigns. However, despite the straightforwardness of implementing a successful marketing campaign, no one is immune to committing social […]