5 Technologies Every Call Center Service Provider Must Know

According to a research analysis from Walker1, customer service is already on its journey to surpass price and product/service quality and become the most critical brand differentiator for companies. While it might not be an interesting subject for the general population, however, it is highly important for call center service providers. The delivery of customer experience has been transformed – […]

7 Outbound Call Center Services That You Have Not Heard Of

REACH OUT TO YOUR CUSTOMERS “Good old-fashioned personal service.” No words describe the benefits of outbound call center services then this quote by Brian Noyes. An outbound call center provides this personal touch by proactively reaching out to prospects and converting them to customers. Considering the investment of time and effort that goes in call […]

Data Recovery, Causes of Data Loss, and the Best Way to Recover

Gone are the days when people used to depend on paper and pen. Digital files have almost completely replaced papers and physical documents both in corporate and personal space. However, this migration from physical information materials to digital files has also increased the chances of data loss due to various factors. For example, a sudden […]