Unlocking customer intelligence with CRM

Customer intelligence, in short is the process of gathering and analysing information regarding customers, and their details and activities, to build deeper and more effective customer relationships and improve decision-making by vendors. This gathering of data can be done through various means – feedback, survey, Social Media listening, website tracking, etc. Today with smarter tracking […]

This Ambient Recording App Could Save You a Bunch in Monitoring

Managing a business and making it a success is no easy feat. Maintaining trust and transparency in the organization to ensure smooth and professional operations is essential. But, the difficulty of such a task is undeniable, not to mention expensive. Conventional methods like detectives, hidden cameras are obsolete now. Employers now popularly use employee monitoring […]