How to Save The Relationship With Your Customer If You Know You’re About to Miss a Big Deadline

People outsource tasks to others and expect them to be done on time. They think of service providers less like people and more like machines – they want a “set it and forget it” type atmosphere surrounding the work they need done. Sometimes, things happen. Service providers cannot meet an important deadline, sometimes due to […]

5 Reasons You Should Respond to Your Customer Reviews

The relationship between a business and the customers is vested in the professional interaction involved in the transactions. However, the professional interaction’s communication aspect is hardly focused on, yet it’s a crucial focal point of business-customer interaction. Keeping close contact with customers is a tedious endeavor for most business operators, but it’s always worth the […]

Marketing: the keys to success in the business sector

Marketing is a tool which has always been linked to the business world, since it’s a technique which seeks to increase a company’s visibility and/or sales, although it can also be applied to the public sector. In fact, nowadays we see that every government has communication and marketing departments to communicate and influence in the […]