Hiring a Virtual Employee: Recruitment Strategies

When you look at the present job market, there’s no dearth of skilled professionals. Even the pandemic ensured most budding talent utilized their time effectively. As such, organizations are usually on the lookout for people who help the company grow. Naturally, finding top-notch folks who would serve the organization better is a continual process. What […]

3 Metrics to Measure Employee’s Performance

Successful companies emphasize timely and regular assessment of employee performance to ensure that the business is meeting its goals. That’s because employee performance is directly linked with the productivity of a business, in terms of both revenue and profits. However, some businesses have a difficult time identifying the right performance KPIs to measure their employees’ […]

Inspiring and Motivating Your Team Through Effective Leadership

Every business experiences moments of reduced activity when employee output seems lower than normal. But before you start planning emergency performance reviews or consider a restructuring, there may be some other factors at play. Oftentimes, when organizations start to see their productivity levels dip, it could be a sign that employees aren’t being inspired or […]

5 Techniques to Infuse Empathy into Automated Phone Support Interactions

Imagine hearing a robotic voice in an emergency when you need human touch and empathy. Sounds frustrating, right? Suppose you are experiencing a severe allergic reaction and call for help. Instead of being greeted by a sympathetic voice offering assistance, you only hear a robotic voice providing automated instructions. It’s obvious that you might feel […]

Elevate and Communicate: Strategies for Business Success

Every business needs effective strategies and communication for achieving success and sustainability whether it is a startup or a cooperate, Businesses of all sizes need the elevation communication not just for financial success but also to develop throughout the journey of the business life cycle. It provides a roadmap, outlines, and necessary steps for achieving […]