Which Social Media platforms should you invest in this year?

By now, it’s obvious to most businesses that social media is an important channel for promoting and connecting with their audiences. Social media can be used to promote services and products while also driving traffic to websites, increasing visibility and helping to educate potential and current customers. With the arrival of 2018, there seems to […]

6 Ways CRM in BPO Industry Would Help Your Business

Understanding the customers these days would here require listening to all their clients and customers, resolving the one time problem. And in order to stay competitive the organizations would here require a 360 view of their clients and customers, their full history with the brand starting from the purchases to service request and every detail […]