CRM Software. Is It Worth? Pros & Cons

High end technological advances in IT generated graphical programming platforms, a breakthrough that has completely thrown hand coding back to the dust. This new platform makes it easier for non-technical developers to build applications by means of visual interface. These are referred to as low-code development platforms. This level of tech has seen a drastic […]

Collaborative Email Marketing: Leveraging the Power of Delegates for Campaign Success

Introduction Email marketing is a powerful tool for businesses to connect with their audience and drive success. As a business owner or marketer, you may need help to create, send, and track successful email marketing campaigns. But are your Email marketing campaigns difficult to manage and can become overwhelming for one person to handle effectively? […]

5 Technologies Every Call Center Service Provider Must Know

According to a research analysis from Walker1, customer service is already on its journey to surpass price and product/service quality and become the most critical brand differentiator for companies. While it might not be an interesting subject for the general population, however, it is highly important for call center service providers. The delivery of customer experience has been transformed – […]