There are several benefits to security guard services, as Intercept Security Services will showcase today. Among the top benefits are the securement of valuables and the peace of mind that comes with professional protection. However, these services change over time.
When security guard services change, it is important to understand how they change. More important, however, is determining whether or not the change is better. So, how can companies ensure their guard services are adequate or improve them if they aren’t?
Certification/ Training Review
The first step to improve your security guard services is reviewing their qualifications. In Alberta, security guards must be trained and licenced to work in their profession, and this testing must be kept up to date. There are also additional certifications for specialized security equipment.
The reason certifications and training are relevant is that they are an easy way to qualify your security guards. Consider talking with your security contractor to get this information about guards posted at your facility.
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Security guards are called on to work in a variety of locations. The security companies that employ them likely have many clients throughout their city and cannot be in every place at once. Therefore, if your aim is to improve your security guard services, you may want to consider asking about their supervision agreement.
It is not irregular for supervision to occur through several different methods. Toolbox meetings that occur at the start of a shift are a good example of this, but what happens when the security guard does not report to a central location? In that circumstance, it may be more likely that their supervisor makes regular check-ins throughout their shift via phone or another communication device. However, impromptu visits are also a great way to ensure the status of a security guard.
With whichever system is in place, if you feel that the security guard could improve, let your security contractor know.
Choosing the Right Contractor
Choosing the right security guard company is an imperative when it comes to improving your services. The right security company can make a world of difference, but it is important to do your homework before making a decision.
Different factors, like the cost or included services, may make a difference to the division and impact your service. Ensure you choose the right company by checking what is available in your area and ensuring that you feel comfortable with the company representative.
Observing the Security Guard
Finally, perhaps one of the best ways to improve your security guard services is simply to observe them on duty. Now, this isn’t permission to go and watch them throughout their shift, as that will be both counterproductive and probably a little weird. Instead, it is a much better idea to contact their supervisor or the security contractor you hired and ask them to perform a personnel audit. This way, you can expect the guard services to improve through feedback from their higher-ups and any issues they may have to be dealt with in a fair and upstanding manner.
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