Would COVID-19 Become An E-Commerce Turning Point? An Analysis In-Depth

A survey by RTi Analysis announced that 33% of customers ordered groceries online for the first time, even as in quarantine. 54% of this 33% said they are likely to start this quarantine post as well. Such figures reflect a profound shift in customer behavior, with increased segment-wide support for eCommerce and m-commerce in general. For online retailers, that could mean a great opportunity. It […]