Essentials of Load Testing for High-Performance Software

Load testing is crucial for high-performance production. Learning how to perform load tests is essential to assess the time required for critical business transactions to ensure they align with expected documentation timelines. Proper load testing involves measuring application capacity in network sensitivity tests. Load tests simulate extensive business activities to create a more effective testing […]

How to use a HubSpot phone integration with Aircall and the Aircall business phone service?

Introduction Integrating your business phone system with your CRM platform is crucial for streamlining sales and marketing operations. By connecting Aircall and HubSpot, you can seamlessly supercharge your calling strategy and align inbound and outbound communications. In this comprehensive guide, we’ll walk through the steps for setting up a HubSpot phone integration using the Aircall […]

How to Maintain Property Financial Records With Property Management Software?

Maintaining excellent financial records is not always easy, especially for property management companies. Most companies do this by hand, making it hard to report on time. You don’t have to strain anymore; property management software can be of great help. It has features that can keep track of accounts and finances related to your rental […]

How to create a successful software company?

A Software company develops and distributes computer software that can be used to learn, teach, test, evaluate, calculate, entertain or perform an enormous number of tasks. To start a software company, it’s necessary to have financial resources, programming knowledge, marketing experience and technical support skills. These enterprises operate under a variety of business models, such […]

5 Technologies Every Call Center Service Provider Must Know

According to a research analysis from Walker1, customer service is already on its journey to surpass price and product/service quality and become the most critical brand differentiator for companies. While it might not be an interesting subject for the general population, however, it is highly important for call center service providers. The delivery of customer experience has been transformed – […]

5 Techniques to Infuse Empathy into Automated Phone Support Interactions

Imagine hearing a robotic voice in an emergency when you need human touch and empathy. Sounds frustrating, right? Suppose you are experiencing a severe allergic reaction and call for help. Instead of being greeted by a sympathetic voice offering assistance, you only hear a robotic voice providing automated instructions. It’s obvious that you might feel […]