Excellent customer engagement is one of the best practices to keep your Amazon business successful. Customer engagement has the aim to build a good relationship with your customers for them to support your products continually. It is mainly in the form of building brand equity or brand loyalty among your customers. This goes beyond not […]
As the world of online shopping keeps getting bigger, there are now even more choices for businesses, no matter how big or small they are. But, picking the right choice can be a bit tricky. That’s why I’ve put together a list of the top 5 best headless eCommerce platforms for 2023. These platforms let […]
When you run a brick-and-mortar retail store, you encounter an array of customer personalities. From spendthrifts to the prodigal ones, from the choosy to the confused ones, from easy-going to the annoying ones. You have to strategically deal with every kind of buyer persona to stay in business. Though sometimes it will be only the […]
Customer relationship management (CRM) is the process used to ensure that your customers’ experience is optimal. After all, customers are the most crucial resource for a business, so they should be devoting a lot of effort into keeping them happy. Having the right system in place is essential. Investing in a program like Salesforce and […]
You cannot blame the millennial for their love for the “one-stop-shop” experience. Say, for example, the online retail giants like Amazon are continuously growing by offering all at one place, and the users fully enjoy the simplicity and comfort with which they can get all things under one roof. When it comes to the industry […]